Questions to Ask a Professional Cleaner Before Hiring Them

Questions to Ask a Professional Cleaner Before Hiring Them

Hiring can be one of your best decisions when planning a big move. It lets you focus on organising the packing rather than cleaning while saving time and energy.

However, given how many cleaning services exist in most towns and cities, it’s not always easy to choose one that suits your needs the best. To narrow down your options, consider asking these questions when the time comes to begin organising a professional cleaner.

  1. How Much Do You Charge and How Do You Charge?

Every cleaner sets different rates and different fee structures, depending on the service they provide. Some charge an hourly rate, inclusive or exclusive of taxes. Others charge a flat rate per home based on its size and level of cleanliness.

You may also find that some cleaning companies offer special deals for pre- and post-move cleans. It’s worth being aware of this information before you hire a cleaner for a one-off job.

  1. Do You Bring Your Own Cleaning Supplies?

When you’re moving house, you may not have all your cleaning supplies and equipment within easy reach. They might already be packed in boxes, or you may have used them all in anticipation of the move.

Always ask whether the cleaning service you hire will bring their own supplies. In most cases, they do. This is because they have preferences for the products they use and know what works best.

  1. Do You Perform Employee Background Checks?

The sad reality is that the world is a whole of dishonest people. You can’t trust every cleaner who turns up at your home. Therefore, when organising cleaning services, ask whether the cleaners have had background checks.

You only want the most trustworthy people in your home, so finding out about criminal backgrounds and drug testing can give you much-needed peace of mind.

  1. What Happens If I’m Not Happy With the Service?

The whole reason why you’ve hired someone to clean your home is so that you don’t have to do it yourself. You still expect a high level of service and your home to look as clean, if not cleaner than you could have done yourself.

Ask what procedures they have if you aren’t happy with the service. Many high-quality cleaning companies offer a satisfaction guarantee. Others are more than happy to rectify any issues that arise.

  1. What Services Are Included In the Cost?

When you get quotes from different cleaning services, you want to make sure you’re comparing apples with apples. Find out what services are involved in the entire cost. Some might clean windows and ovens, and some might not.

Sometimes, you can upgrade to different service levels so that you can enjoy a general clean or a thorough clean. If you’re moving, opting for a deep clean either on the place you’re moving into or the one you’re leaving can allow you to feel like you’re making a fresh start.

Never be afraid to take your time hiring a cleaning service. The more you understand about the company or individual you’re planning on hiring, the more confidence you can have in them to get the job done.